Free standard shipping on orders over $100
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Sometimes a return is inevitable and we accept appropriate returns and have set up a few guidelines to assure that returns are handled properly fairly:
Purchase over $100 USD or more to get FREE Shipping.
Order | Tracking | Processing | Shipping |
Normal | Yes | 1-2 days | 1-2 weeks |
Express | Yes | 1-2 days | 1 week or less |
I just received my order of these panels the other day. They were compressed and vacuum sealed for easy shipping so need to wait for them to restore and they did after about a day! No need for water for me. And a guide was also included. Set this up in my room yesterday and the difference is very noticeable. I game hard and loud and the foams just do their job. Thanks and great work! Will surely come back for more. 👍
Foam came quickly, somewhere in 3 weeks. Came combed, straightened in the usual way-steam from the iron (only do not touch the iron of the foam rubber itself-sticks). Just drive the iron over the foam rubber, press the steam button and straighten. Also suitable machine gun and hair dryer, the effect is the same. In the photo before steam treatment and after. In general, 1 lot is very small to sew even a cardboard box of medium size. For a small room (literally to fit 1 standing person) you need about 10 parties (120 pieces) Quality is satisfied, but Little ordered :(
Came in three packages. I ordered 12 packages. One packing is different in format. There is now one problem, the tile is crumpled, very much crumpled. I think that if I wet with water and leave to drain, they will return the initial form.
Excellent foam rubber, Echo has become much smaller, excellent material, advise, before use need to soak in warm water and dry.