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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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General Installation Tips
Soft Sound Pyramid Studio Foam is typically surface mounted on the walls within a studio and will improve the overall acoustic performance of the space. It is important that you evenly distribute the panels throughout the room and not cluster in one area. The Pyramid Studio Foam is a modular pattern - the seams don’t always line up perfectly when butting the pieces end to end, this is explained further below.Â
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Tools Required
utility knife, straight edge, tape measure, caulking gun, pencil or chalk line
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Cutting
Installation Methods:
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F.A.Q Section1. Is this product sold with whatever I need to mount/stick it on my walls? If not, what product should I buy to do that?
    • Bundle order comes with a free 4 pcs transparent tape. You can also order 24 pcs tape here ?
2. Are these the right panels for soundproofing a subwoofer? If not, what should i get instead?
    • It depends on the room size these are sufficient but you should drop a few more dollars and get something a little better quality.
3. Can i apply this on my door (inside my room) to prevent noisy neighbor or the noise outside?
    • Yes, you can. But it wouldn’t keep 100% of the sound out, however. These are really designed to insulate a room and dampen sound before it hits a wall and reflects back. They will keep some sound out, but not too much. If you're going to put it on a door just made sure you over lap the gaps between the door and the wall on all sides. Like, put the tile about an inch past the edge of the door.
4. Would these be good for sound proofing a bedroom?
    • No, that's really not what these are for. They provide echo damping, not sound proofing. Sure, if you coated a door with the stuff on both sides it might lessen the sound a bit, but it's really not what they're meant to do. These panels are only designed to reduce room noise inside, not noises from outside.Â
5. For the Tile Panel, is it small squares or is it a huge board?
    • It is a huge square with the size of 50cm X 50cm (19.6 in X 19.6 in)
6. Would this work for soundproofing an entire room for a recording studio?
    • This product will not 100% soundproof a room. But it will help with sound-isolation of the room.
7. Can I spray paint them to make them a little more attractive?
    •   You can, but we wouldn't advise this. Not only they are extremely porous--because clearly, its foam, it would change the condition to do what they were originally intended to do (to collect sound). We suggest you buy different colors of panels, we offer different colors for these kind of situations.
8. Can this product be used outdoors?
    • No, if it’s uncovered open area, it wont last the rain and sun. If it’s on a covered area the dust or dirt may affect the quality of the foam and may affect it’s ability to collect or isolate sound.
9. What is it made of?
    • Our Acoustic foam is a lightweight open celled foam material made from Acoustic foam polyester, and also extruded melamine foam.
10. How do I arrange these around my room with studio monitors?
    • There are a couple of ways of doing it, one way is to arrange all of them together on your wall opposite of your monitors another way is to spread them out evenly around the room. For more ideas on you can check on you tube.Â
11. Are these flame retarded or fire proof?
    • Yes, they are
12. It really echoes when I am talking on the phone at normal volumes. Will this dampen my voice?
    • Yes it will substantially. But it depends on the size of the room on how much it will absorb the sound.
13. Will this soundproof the intense bass of my subwoofer?
    • Not really, but you can buy our Bass Trap Foam to lessen the intense bass.
14. Can these be cut/altered to fit into certain spaces?
    •Yes. Quite easily.
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15. Did the foams undergo an Sound Absorption Test?
    • Yes, after manufacturing, the foams will undergo an Sound Absorption Test.
Sometimes a return is inevitable and we accept appropriate returns and have set up a few guidelines to assure that returns are handled properly fairly:Â
Purchase over $100 USD or more to  get FREE Shipping.Â
Order | Tracking | Processing | Shipping |
Normal | Yes | 1-2 days | 1-2 weeks |
Express | Yes | 1-2 days | 1 week or less |
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