Shipping Method

All foams are made and takes about 2 to 4 business days to process after receiving your payment. A shipping notice email will also been sent to you once the order shipped out along with a Tracking Code if you decide to have Airmail Speed. Tracking Code for ALL orders.

Our Shipping Rate is Simple and Easy for You! FLAT RATE Shipping for all Countries World-Wide

 

 FREE SHIPPING   PAID SHIPPING

American Samoa
Andorra
Anguilla
Antigua and Barbuda
Aruba
Australia
Austria
Barbados
Belgium
Bermuda
British Virgin Islands
Brunei
Bulgaria
Cambodia
Canada
Cayman Islands
China
Cook Islands
Croatia
Cyprus
Czech Republic / Czechia
Denmark
Dominica
Dominican Republic
Egypt
Estonia
Faroe Islands
Fiji
Finland
France
French Polynesia
Germany
Greece
Greenland
Grenada
Guadeloupe
Guam
Guernsey
Haiti
Hong Kong
Hungary
India
Indonesia
Ireland
Israel
Italy
Jamaica
Japan
Jersey
Korea, South
Lao People's Democratic Republic/ Laos
Liechtenstein
Luxembourg
Macau
Malaysia
Malta
Martinique
Mexico
Micronesia
Monaco
Montserrat
Netherlands
New Caledonia
New Zealand
Northern Mariana Islands
Norway
Palau
Papua New Guinea
Philippines
Poland
Portugal
Puerto Rico
Romania
Saint Lucia
Saint Vincent and the Grenadines
Samoa
San Marino
Saudi Arabia
Singapore
Slovakia
Slovenia
Spain
Sweden
Switzerland
Taiwan
Thailand
The Commonwealth of The Bahamas
The Republic of Marshall Islands
Tonga
Trinidad and Tobago
Turkey
Turks and Caicos Islands
U.S.Virgin Islands
Ukraine
United Arab Emirates
United Kingdom
United States of America
Vanuatu
Vatican City
Vietnam

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  

 

 

Afghanistan
Albania
Algeria
Angola
Argentina
Armenia
Azerbaijan
Bahrain
Bangladesh
Belarus
Belize
Benin
Bhutan
Bolivia
Bosnia and Herzegovina
Botswana
Brazil
Burkina Faso
Burundi
Cameroon
Canary Islands, The
Cape Verde
Central African Rep
Chad
Chile
Colombia
Comoros (KM)
Congo, DPR
Costa Rica
Côte d'Ivoire
Cuba
Curacao
Djibouti
Ecuador
El Salvador
Eritrea
Ethiopia
Falkland Islands
Gabon
Gambia
Georgia
Ghana
Gibraltar
Guatemala
Guinea
Guinea-Bissau
Guinea-Equatorial
Guyana
Guyana (British)
Honduras
Iceland
Iraq
Jordan
Kazakhstan
Kenya
Kiribati
Kosovo
Kuwait
Kyrgyzstan
Latvia
Lebanon
Lesotho
Liberia
Libya
Lithuania
Madagascar
Malawi
Maldives
Mali
Mauritania
Mauritius
Mayotte
Mongolia
Montenegro, Rep Of
Morocco
Mozambique
Myanmar
Namibia
Nauru, Rep. Of
Nepal
Nevis
Nicaragua
Niger
Nigeria
Niue
North Macedonia
Oman
Pakistan
Panama
Paraguay
Peru
Qatar
Réunion
Russian Federation
Rwanda
Saint Helena
Saint Martin(France)
Senegal
Serbia, Rep. Of
Seychelles
Sierra Leone
Sint Maarten
Solomon Islands
Somalia
South Africa
South Sudan
Sri Lanka
St. Barthelemy
Sudan
Suriname
Swaziland / Eswatini
Syria
Tajikistan
The Republic of Congo
Timor-Leste
Togo
Tunisia
Turkmenistan
Tuvalu
Uganda
United Republic of Tanzania
Uruguay
Uzbekistan
Venezuela
Yemen
Zambia
Zimbabwe

  

You may check your shipping cost below your Cart Page: 

Please note: All international packages may be subjected to customs duties and taxes. The limits for duty-free packages are regulated by local customs authorities. Please check your local customs website for more information. 

FREE SHIPPING CODE POLICY: Free Shipping discount codes cannot be used for Speed Post delivery. All FREE SHIPPING codes are only applicable for Regular Airmail shipping method.

For certain countries: The delivery time may take longer then above stating time. Please contact us for more information. Countries include: Argentina Brazil, Italy, Portugal, Russia, Ukraine
** Please note that the delivery time mentioned on our page is for reference only.
Although the actual shipping time is punctual in most occasions, in some cases delivery time may vary due to traffic congestion, adverse weather, acts of custom inspection, etc. We will try our best to avoid such situations, however, please understand that some of these situations are beyond our control, and we are not responsible for them.

 We mark the parcel as gifts and will be paying for any associated shipping cost involved in the parcel arriving to your country. We are not involved in any custom fees (if any) for different countries.  Our international fulfilment and shipping center is strategically located in HK and Singapore.

 We keep the parcels in a grey bag or special envelope for privacy. Then mark the parcel as gifts and will be paying for any associated shipping cost involved in the parcel arriving to your country. We are not involved in any custom fees (if any) for different countries.  Our International Fulfilment and Shipping center is strategically located in HK.

Upon receipt of transfer, we will proceed with processing the order and shipping.  Once the product is shipped, we provide after ship tracking. What this means is you will receive a notification each time the parcel is moved from one point to another, such as from being sent out, to arrival at terminal, to final delivery - this way you will know exactly where your parcel is at any given point.

We do not ship orders on Saturday, Sunday, or Holidays.

 

*** Please also include your contact number (Home / Mobile) in the Notes section during checkout, this way if the parcel is unsuccessfully delivered, they will be able to call you to let you know for pickup at your local postal office ***

 Although we use all reasonable means to ensure that your order is delivered within a specified time, we cannot accept any responsibility for late deliveries due to circumstances outside of our control. We will do our best to inform you of any unexpected delay.

 

List of Countries We Ship To: See HERE

EXAMPLE OF A PREVIOUS CUSTOMER

  

You can check the details of delivery and tracking information for these countries on the local postal service websites: the United States, Brazil, Canada, Switzerland, Finland, Ireland, Croatia, Malta, Singapore, United Kingdom , New Zealand, Spain, Portugal, Qatar, Malaysia, Arab, Israel, Bulgaria, Japan, Ukraine, Indonesia.

 After shipment, it then takes 48 hours for the system to update their tracking system with the tracking numbers of our parcels.

 After this short period, you can use this site to track your items: Track-Trace or HK Post Mail Tracking 

After you see that your item has left Hong Kong, you can use the website of your country's national postal system to track your item. Here are the links to the websites of some countries' postal systems.


Links to local postal service websites:
  • United States
  • Brazil
  • Canada
  • United Kingdom
  • France
  • Singapore
  • Australia
  • Finland
  • Japan
  • Germany
  • Mexico
  • UAE
  • Ireland
  • New Zealand
  • Portugal
  • Qatar
  • Spain
  • Norway
  • Denmark
  • Turkey
  • Taiwan
  • Return Policy

    Sometimes a return is inevitable and we accept appropriate returns and have set up a few guidelines to assure that returns are handled properly and fairly: 

    • For returns, please send us an email at service@arrowzoom.com by specifying your name and order number in the first instance
    • We do not offer refunds or exchanges for reasons of buyer's remorse (purchased wrong design/size/undelivered address, etc.). Therefore, please be 100% sure about what you want to buy before placing your order and address is correct!
    • For orders not yet shipped but cancelled, there will be a small 15% cancellation fee as items have already been sent to production and this requires disposal of the merchandise.
    • In the event that your parcel is returned to us, we can resend it to you, but you will have to pay the shipping fee. If you would like to treat it as a return (applicable only for wrong item sent or product quality issues), we will refund the value of the product(s) minus a 50% restocking fee. Shipping fees will not be refunded. 
    • All requests for returns due to mistaken shipments must be approved by us within Three working days of receipt of notification.
    • Merchandise must be in new condition, you can open it, but don't make it dirty or altered.
    • Returns issues must be raised within 2 weeks from the parcel has been sent out with valid reasons (ie reasons due to no longer needed are not accepted as valid reasons for return items) 
    • No credit will be issued on items damaged due to shipping problems and any other situations beyond our control. The shipping company is liable for shipping negligence and you may request damages from the shipping company.

     

    Mis-delivered / Returned Parcels

    We are not responsible if your parcel is mis-delivered or returned to us due to

    • Your supplying of a wrong/invalid delivery address during order confirmation
    • Your failure to pick up your parcel at the post office.

    In the event that your parcel is returned to us, we can resend it to you, but you will have to pay the shipping fee. If your parcel was mis-delivered (delivered to another address) due to any of the above reasons, no compensation will be provided. 

     

    Privacy Policy

    We are fully committed to protecting your privacy. Any information that is given to us will be used only to enhance your shopping experience with this site. Any personal information that you submit will be used simply to process your orders and is protected by our secure server. You can request to be removed from our list by simply emailing us at service@arrowzoom.com 

    You may also update or change the personal information we have collected by sending an email to the same email address. Should there be any changes to our privacy guarantee, relevant changes will be posted to this portion of the site.

     

    Reliable Support

    TALK TO AN ACTUAL HUMAN ONLINE


    We see our customers as invited guests to a party and we are the host. It's our job everyday to make every aspect of the customer experience a little better. Friends, we want to talk to you in-person. While other companies try to push you to automated systems, we are making sure you are personally taken care of every time you have a question. We want to cut through the nonsense and handle your your problems directly. We're going to be messaging you back as soon as possible to make sure you're 100% taken care of. 

     

    Yes, you've looked around the Internet and have finally come to the right place because we have it all. We have over a hundred collection series with design and variety. There is no place like us, and we offer not just cosplay, but a tons of other amazing products.

     

    Premium Quality Guaranteed

     
    Our 100% satisfaction guarantee ensures that you receive only the best products available. Produced under strict laboratory conditions and monitored for top quality control, all products are Guaranteed to be 100% STERILE, PURE AND VIABLE. Our systems use only the purest, most prolific, professionally isolated strains to produce premium quality spores and tissue culture specimens. Our guarantee ensures that you receive the highest concentration of pure, isolated specimens available.

     

    Customer Testimonial Videos 

    Get unbiased video reviews from different professionals around the world that Arrowzoom have woked with over the years. Get the real inside story from shoppers like you. Watch different reviews from different gamers, producers, musicians, recording artists, technology gurus and more!